Privacy Policy

At Sawti Center, we are committed to protecting your privacy and safeguarding any personal information shared with us. This Privacy Policy explains how we collect, use, and manage the information we collect when you interact with our speech therapy services, whether online or in person. Please take a moment to read through this policy to understand our practices fully.

1. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and date of birth when you book an appointment, fill out a form, or communicate with us.
Health Information: For effective therapy, we may collect information about speech, language, and health history relevant to the treatment process. This information is treated with strict confidentiality.
Usage Data: We may gather information on how you interact with our website, such as pages visited, time spent on pages, and other engagement metrics, to help us improve user experience.

2. How We Use Your Information

To Provide Services: Personal and health-related information helps us understand your needs, create personalized therapy plans, and ensure the highest level of care.
Communication: We use your contact information to send appointment confirmations, reminders, and important updates related to your therapy.
Improvement of Services: Usage data from our website helps us to refine and enhance our services and offerings.
Legal and Compliance: In certain cases, we may need to use or disclose your information for legal or compliance purposes as required by law.

3. How We Protect Your Information

Data Security: We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
Confidentiality: All therapists and staff at Sawti Center are trained on privacy protocols and are committed to upholding the confidentiality of client information.

4. Sharing of Information

Third-Party Service Providers: We may share information with trusted third-party providers who assist in providing our services, such as scheduling software or secure online platforms for virtual therapy sessions. These providers are obligated to protect your data in accordance with our privacy standards.
Legal Requirements: We may disclose information if required by law, in response to a subpoena, or to comply with a court order.

5. Your Rights

Access and Correction: You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate.
Opt-Out: If you no longer wish to receive communications from us, you may opt-out at any time by contacting us directly.
Data Deletion: You may request that we delete certain personal information, subject to legal or professional obligations we may have to retain it.

6. Cookies and Website Data

Cookies: Our website may use cookies to enhance user experience and analyze website traffic. You can adjust your browser settings to disable cookies, but some website features may not function as intended.
Analytics: We may use website analytics tools to monitor and improve our website’s performance. These tools may collect anonymous data on visitor behavior.

7. Changes to This Privacy Policy

Sawti Center may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed.

8. Contact Us

If you have questions, concerns, or requests regarding our Privacy Policy or how we handle your information, please contact us at: